Charges as of 1 July 2024
Inpatient Charges
Average Daily Bill Size – Sub-Acute / Dementia / Palliative Wards
| TYPE OF WARD/PATIENT | AVERAGE BILL SIZE |
|---|---|
| Subsidised Ward – Singapore Citizen | $168 – $481 |
| Subsidised Ward – Permanent Resident | $327 – $556 |
| Subsidised Ward – Resident Foreigner/Non-resident | $654 |
| Private Ward – Class B1 | $803 |
| Private Ward – Class A | $1,045 |
Average Daily Bill Size – Rehabilitation Wards
| TYPE OF WARD/PATIENT | AVERAGE BILL SIZE |
|---|---|
| Subsidised Ward – Singapore Citizen | $136 – $409 |
| Subsidised Ward – Permanent Resident | $292 – $497 |
| Subsidised Ward – Resident Foreigner/Non-resident | $584 |
| Private Ward – Class B1 | $709 |
| Private Ward – Class A | $972 |
NOTE:
Day Rehabilitation Fees
Charges as of 1 July 2023
| TYPE OF PATIENT | ACTIVE REHABILITATION | MAINTENANCE REHABILITATION |
|---|---|---|
| Singapore Citizen | $23 - $101 | $7 - $54 |
| Permanent Resident | $48 - $101 | $22 - $54 |
| Resident Foreigner/Non-resident | $101 | $54 |
NOTE:
You may settle your bills through the following modes:
| Payment Channel | Payment mode |
|---|---|
| Cashier Counters | Payment can be made via cash, NETS, credit cards (including Apple Pay & Samsung Pay) and cheques. The cheque should be crossed and made payable to 'Ng Teng Fong General Hospital'. Please indicate the bill number and patient’s name on the back of the cheque. Operating Hours:
|
| NUHS App | Payment can be made via NETS and Visa / Mastercard credit cards through the NUHS App mobile application (download via Google Play or App Store). To learn more about how you can view and pay bills at your convenience with the NUHS App, refer to the list of Frequently Asked Questions (FAQs) here. If you are unable to use the NUHS App, you may also pay your bills online at https://eservices.healthhub.sg/payments |
| AXS Stations | Payment can be made via NETS and credit cards. Please select - JurongHealth Campus Operating Hours: Daily (24 hours) Payment can also be made through AXS e-Station online or through AXS m-Station on your mobile. |
| PayNow | Payment can be made by scanning the PayNow QR code using your mobile banking app. |
| 7- Eleven Stores | Payment can be made by cash, NETS or CashCard over the counter at any 7-Eleven store located islandwide. |
| DBS Internet & Mobile Banking | Payment can be made via DBS iBanking and DBS PayLah!. Please select billing organisation - Ng Teng Fong General Hospital. |
| By Post: Cheque | Please mail your cheque to: Robinson Road Post Office PO Box 2093 Singapore 904093 The cheque should be crossed and made payable to 'Ng Teng Fong General Hospital'. Please indicate the bill reference no. and patient’s name on the back of the cheque. |
Express Payment Plan
Express Pay offers you the convenience to pay your bills without queuing at your last service point at any of the following institutions - Ng Teng Fong General Hospital, Jurong Community Hospital or Jurong Medical Centre. Elderly patients in particular can enjoy better ease of mind as Express Pay saves them the hassle of queuing at the payment kiosks or sending payment to us. Express Pay can be used to pay for the following:
Please approach any of our payment counters for the application form, or download the form (PDF, 991KB) here. For more information on Express payment, please refer to our Frequently Asked Questions below.
Frequently Asked Questions
Q1. What is Express Pay?
Express Pay offers you the convenience to pay your bills without queuing at your last stop of service at any of the following institutions - Ng Teng Fong General Hospital, Jurong Community Hospital or Jurong Medical Centre. Elderly patients, in particular can enjoy better ease of mind as Express Pay saves them the hassle of queuing at payment kiosks or sending payment to us.
The bill(s) will be charged up to the maximum amount authorised or the outstanding amount, whichever is lower, to the designated credit card. The hospital bill and credit card slip will be sent within 7 working days upon our processing.
Q2. What services do Express Pay cover?
Express Pay can be used to pay for the following:
It does not apply to payment of medical reports and its related requests.
Q3. How do I settle my bills?
You may pre-authorise the payment of your bills using Visa and/ or Master cards.
Q4. Is Express Pay chargeable?
There is no administrative fee for this service.
Q5. How do I register for Express Pay?
Please approach any of our payment counters for the application form, and return the completed form to any of our counter staff. Alternatively, you can mail it back to us. The service will be activated at your next visit.
Q6. Can Express Pay be used for bills other than my own?
Yes. Please submit a separate application form for each patient.
Q7. What if my bill exceeds the credit card limit?
In this instance, your bill payment will be rejected by your designated credit card and our hospital will send you a bill for your payment.
Q8. What if my outstanding amount exceeds the maximum amount that I have authorised?
In such instances, a bill for the remaining outstanding amount will be sent to you.
Q9. How do I change my Credit Card details?
You may do so by completing a new Express Pay Application Form and stating your new credit card number, its expiry date and the name of the card holder. This will supercede the earlier credit card details given to our hospital.
Q10. How can I terminate Express Pay?
Please submit your request in writing to:
Business Office
Ng Teng Fong General Hospital
1 Jurong East Street 21
Singapore 609606
Termination will take approximately 3 days to take into effect upon our receipt of your request.
As part of our commitment to sustainability, please note that NTFGH and JCH will no longer mail any hardcopy bills for our outpatient services from 1 April 2024 (applies to Singaporeans and PRs). You may view, download, and/or pay your bill from the NUHS App at your convenience. Alternatively, you may complete and submit this form for billing and payment enquiries, or to request for fully paid physical bill for claims purposes. The bills you have requested for will be mailed to the patient's registered address via post within 7 working days. The form will be voided if it is incomplete or contains inaccurate information.
For more information, please download the FAQ(s) sheet here.
Immediate family members refer to:
Upon your/the patient’s admission, you should inform the Admissions staff of your intent to use your Medisave to pay the hospital bill for yourself or your immediate family.
Please bring along your:
You will also need to sign a Claims Authorisation Form to authorise the Central Provident Fund (CPF) Board to make a deduction from your Medisave account to pay for the hospital bill.
Non-immediate family members refer to:
You may use your Medisave to pay the hospital bill for non-immediate family members if the patient:
Please visit the Ministry of Health website for more information on Medisave withdrawal limits.
MediShield Life replaced MediShield from 1 Nov 2015, and will offer:
MediShield Life is a basic health insurance plan, administered by the Central Provident Fund (CPF) Board, which helps to pay for large hospital bills and selected costly outpatient treatments, such as dialysis and chemotherapy for cancer.
MediShield Life coverage is sized for subsidised treatment in public hospitals. Those who choose to stay in a Class A/B1 wards or in a private hospital are also covered by MediShield Life. However, as MediShield Life payouts are pegged at Class B2/C wards, the MediShield Life payout will make up a small proportion of the bill only. The patient may therefore need to pay more of their bill from Medisave and/or cash.
Many Singaporeans have private insurance plans for hospitalisation in the form of Integrated Shield Plans (IPs).
If you are covered by one of the following plans, you have an IP.
IPs comprises two components:
If you have an IP, you are already covered by MediShield Life. MediShield Life is a component of your IP, there is no duplicate coverage.
The private IP insurers act as a single point of contact for IP policyholders, even though they work with CPF Board back-end on premium collection and claims disbursement for the MediShield Life component.
Medisave/Medishield Calculator
The Medisave/Medishield Calculator helps you to estimate how much you can claim from Medisave and/or Medishield.
» Medisave/Medishield Calculator
Estimate Your Hospital Bill
Estimate your hospital bill according to your condition, ward class, and procedures that you will undergo.
Schemes & Subsidies
Singapore offers a range of schemes and subsidies for its citizens, such as Medisave, Medishield, Medifund, etc. Find out what’s available to you.
